Author Topic: can not activate B-Live  (Read 91 times)

samuiwerner

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can not activate B-Live
« on: July 08, 2017, 10:13:39 AM »
can not activate B-Live what can i do?

Hello

We are currently experiencing problems with our authorization server.  We hope to have the problems resolved soon.  However, in the meantime please follow the special instructions, shown below, to authorize your software.

You will need to keep the activation wizard open until you receive the response code.  Each time you launch the activation wizard it will generate a different challenge URL.  So if you close the activation wizard and then relaunch it the code will not match the challenge.

Since you were not able to authorize before the [Validate] button may not be available. Right-click on the [OK] button and select "Remove Registration Key" and follow the instructions.

When Breakaway restarts, right-click on the Breakaway ICON on the taskbar and select "About Breakaway". Left-Click on the "Validate" button and enter your authorization code.

After entering the authorization code, left-click on "Register" to authorize Breakaway.

Since the server is presently offline, you will receive the following message: " Unexpected response from Activation Server"
- left-click on the [Next] button
- left-click on [Copy]
- do NOT close the Activation Wizard until you receive the response email
- paste the activation URL into an email and sent it to <broadcast@claessonedwards.com>
- you will receive an email which will contain the activation code
- copy and paste the code into the empty response field in the Activation Wizard
- left-click on [Next] to complete the authorization

If you have any questions send an email to <broadcast@claessonedwards.com>.

Sorry for the inconvenience.  We hope to have the activation server back online soon.

Regards,
Keith
« Last Edit: July 09, 2017, 02:43:30 PM by samuiwerner »

JesseG

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Re: can not activate B-Live
« Reply #1 on: July 09, 2017, 10:03:25 PM »
That. What you posted. That's what you should do. ;) (if the activation server is still offline)